Qualifications & Courses

National code: FSK10219

Certificate i in skills for vocational pathways

About this course

This course will enable you to gain the skills and confidence to reach your potential for further study or to re-enter the workforce. You will build on your reading and writing skills as well improve on your mathematical abilities as well as your digital and computer skills. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

 

Subjects you will be studying.

  • Deliver a service to customers
  • Plan and prepare for work readiness
  • Use digital technology for routine and simple workplace tasks
  • Use digital technology for non-routine workplace tasks
  • Use simple strategies for work-related learning
  • Use strategies to respond to routine workplace problems
  • Use routine strategies for career planning
  • Use routine strategies for work-related learning
  • Use familiar and simple metric measurements for work
  • Calculate with whole numbers and familiar fractions, decimals and percentages for work
  • Estimate, measure and calculate with routine metric measurements for work

What you will achieve

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Confidently use technology to complete work tasks
  • Ability to read and interpret workplace documents
  • Skills to communicate effectively within the workplace
  • Enhanced reading, writing, maths and computer skills
  • Pathway into further study or a job
  • Have renewed confidence to reach your goals

Is this course right for me?

To want to do this course you should have:

  • A goal to improve your reading, writing and maths skills
  • A desire to learn how to use a computer
  • A need to improve your study skills

What can I do after I finish this course?

Participants usually continue from this course to study the Certificate II in skills for work and vocational pathways. Usually these courses are delivered together as a package. 

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

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National code FSK20119:

Certificate II in Skills for Work and Vocational pathways

About this course

Uncover your potential and build your confidence for further study or the workforce. You will improve your literacy and numeracy skills, communicate effectively in the workplace, and develop study and employment goals in a supportive and nurturing environment. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

Subjects you will be studying.

  • Securely manage personally identifiable information and workplace information
  •  Work in a team
  • Use digital technology for non-routine workplace tasks
  • Use strategies to respond to routine workplace problems
  • Use routine strategies for career planning
  • Use routine strategies for work-related learning
  • Develop a plan to organise routine workplace tasks
  • Calculate with whole numbers and familiar fractions, decimals and percentages for work
  • Interpret, draw and construct routine 2D and 3D shapes for work
  • Use familiar and routine maps and plans for work
  • Collect data and construct routine tables and graphs for work
  • Interact effectively with others at work
  • Write routine workplace texts
  • Use social media and online tools

What you will achieve

Through a mixture of theory and practical course work, learn to:

  • Perform simple mathematical calculations
  • How to interact with others in the workplace
  • Confidently use a computer
  • Enhance your reading, writing and maths skills
  • Develop a plan for further study and employment
  • Confidently deliver presentations
  • Use technology to complete work tasks
  • Read and write workplace documents
  • Pathway into other entry level qualifications
  • Empowered to look for work
  • Skills to apply for promotional positions in your current workplace
  • Confidence to use technology

Is this course right for me?

To want to do this course you should have:

  • A goal to improve your reading, writing and maths skills
  • A desire to learn how to use a computer
  • A need to improve your study skills

What can I do after I finish this course?

Participants usually continue from this course to study the Certificate II in Workplace Skills. Usually these courses are delivered together as a package. 

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

National code: bsb20120

Certificate II in Workplace Skills

About this course

Gain foundational business skills that are valued across a range of industries. Prepare for your first job as an outstanding administrative assistant or confidently return to the workforce with up-to-date technology and communication skills. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

Subjects you will be studying.

  • Apply communication skills
  • Develop and apply thinking and problem solving skills
  • Work effectively in business enviornments
  • Support personal wellbeing in the workplace
  • Plan and apply time management 
  • Participate in sustainable work practices 
  • Use business software applications
  • Use digital technologies to communicate in a work enviornment 
  • Research using the internet
  • Contribute to the health and safety of self and others

What you will achieve

Through a mixture of theory and practical course work, learn to:


  • Apply communication skills
  • Work alongside colleagues and managers
  • Plan and apply time management
  • Employ sustainable work practices
  • Contribute to the health and safety of self and others
  • Work with technology
  • Practical learning via an online virtual enterprise environment
  • Practise using real workplace documents and scenarios
  • Transferable skills that can be used in any industry
  • A strong pathway to further study and career opportunities

Is this course right for me?

To want to do this course you should have:


  • Foundational experience in using computers and the internet
  • A desire to work in a business services support role
  • An interest in working with others

What can I do after I finish this course?

Participants usually continue from this course to study the Certificate III in Business. 

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

National code: bsb30120

Certificate IIi in BUSINESS

About this course

Become an administrative assistant and more in the exciting business world. This is a highly regarded qualification and a great starting point for your business services journey. Get a taste of different business areas and be ready to join the workforce or continue your business studies. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Wednesday and Thursday from 9.30am to 2.30pm for 12 months.


Subjects you will be studying.

  • Apply critical thinking skills in a team enviornment
  • Support personal wellbeing in the workplace
  • Participate in sustainable work practices
  • Design and produce business documents 
  • Design and produce spreadsheets 
  • Create electronic presentations
  • Use inclusive work practices
  • Assist with maintaining workplace safety
  • Apply infection prevention and control procedures to own work activities
  • Write simple documents
  • Engage in workplace communication
  • Protect own personal online profile from cyber security threats
  • Identify and report online security threats

What you will achieve

Through a mixture of theory and practical course work, learn to:


  • Use popular business software including Microsoft Office suite and Microsoft Teams
  • Respond to work health and safety issues
  • Organise your time and work priorities
  • Make suggestions regarding sustainable work practices
  • Think critically, problem solve and communicate in the workplace
  • A nationally accredited qualification at Certificate III level
  • Exposure to realistic workplace documents, policies and procedures
  • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite
  • Workplace communication techniques like active listening and questioning
  • Strong pathways to continue your studies and enhance your career opportunities

Is this course right for me?

To want to do this course you should have:


  • Language, Literacy and Numeracy (LLN) at a Year 10 high school level
  • A computer with internet access
  • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files
  • Confidence to work independently

What can I do after I finish this course?

Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

National code: bsb40120

Certificate IV in BUSINESS

About this course

Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Tuesday from 3:00pm to 6:00pm for 12 months.


Subjects you will be studying.

  • Apply critical thinking to work practices
  • Articulate, present, and debate ideas
  • Coordinate business resources
  • Organise business meetings
  • Manage personal health and wellbeing 
  • Develop personal work priorities
  • Use digital technologies to collaborate in a work enviornment
  • Build and maintain business relationships
  • Implement and monitor WHS policies, procedures, and programs
  • Write complex documents
  • Apply communication strategies in the workplace 
  • Lead and facilitate a team

What you will achieve

Through a mixture of theory and practical course work, learn to:



  • Use digital technologies to communicate in the workplace and complete business tasks
  • Establish business relationships
  • Draft complex documents and create presentations
  • Communicate with colleagues and seniors
  • Think critically and make decisions in the workplace
  • Exposure to realistic business environments
  • Confidence handling and producing real-life business documents
  • Experience using business technology like Microsoft Teams and Microsoft Office suite

Is this course right for me?

To want to do this course you should have:


  • Completed your Higher School Certificate or equivalent level of study or
  • Completed a Certificate III in Business or
  • Approximately 2 years' relevant work experience in industry
  • Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents
  • Keyboard skills
  • Time management and organisational skills

What can I do after I finish this course?

Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

National code: bsb50120

DIPLOMA in BUSINESS

About this course

Gain sought after, transferable business skills to become an executive assistant, office manager or project administrator. Develop a broad range of expertise in management, marketing, business communication, finance and workplace sustainability.

At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.

You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Friday from 3:00pm to 6:00pm for 12-18 months.


Subjects you will be studying.

  • Develop critical thinking in others
  • Manage budgets and financial plans
  • Implement customer service strategies 
  • Manage business resources
  • Manage organisational customer service 
  • Develop and implement business plans
  • Manage personal and professional development
  • develop and use emotional intelligence
  • Develop workplace policies and procedures for sustainability
  • Apply digital solutions to work processes
  • Manage meetings
  • Lead communication in the workplace

What you will achieve

Through a mixture of theory and practical course work, learn to:




  • Develop and implement systems to monitor business resources such as external suppliers
  • Research models of critical and creative thinking to support team knowledge and growth
  • Establish the scope and objectives of your workplace sustainability policies
  • Communicate details of budgets and financial plans to team members
  • Build a collaborative and innovative team environment
  • Specialist and transferrable skills that can be applied across industries
  • The ability to deliver a sought after range of business administration skills
  • Credit towards a full qualification
  • A strong study pathway into a Bachelor of Business 
  • Strong pathways to continue your studies and enhance your career opportunities

Is this course right for me?

To want to do this course you should have:


  • Language, Literacy and Numeracy (LLN) 
  • A Certificate IV in Business or other relevant qualification
  • Experience in a range of work environments in senior support roles
  • Access to a computer with a reliable internet connection
  • Basic use of features of Microsoft Office such as Word, Excel and PowerPoint
  • Empathy, patience, and the capacity to empower others
  • Good organisational skills and the ability to multitask

What can I do after I finish this course?

Participants usually continue from this course to further University study.

Am I eligible for NSW Smart and Skilled Funding?

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

For education and training courses in Bankstown, contact the team at BEST Training today and find out more about the range of courses that we offer.

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EDUCATION AND TRAINING SERVICES

Bankstown Education and Skills Training first opened our doors in the year 2000. Since then, we have helped students develop critical learning and skills. In today’s workplace, all employees need to be up-to-date with their skills, especially as we move towards a digital environment - so if your computer skills are not up to date, neither are you. Get the skills needed to help further your career and enhance your career prospects today!

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CERTIFICATES

Our certificate level courses are aimed providing students with the relevant qualifications necessary to the workforce. We offer certificates in both business and childhood education, that teach you the key fundamental skills that you can apply right away. No matter how old you are, you can always update your skills to further enhance your knowledge in the workforce. 

DIPLOMAS

A diplomas are highly regarded by students and employers in the two industries. Our course structure delivers on quality training and assessment, that meets the education needs of both students and the community. With a diploma from, Bankstown Education and Skills Training, you can be confident of the skills you have obtained through our teaching. 

Short courses

BEST Training offers a range of short courses, ranging from Digital Skills Training, Community Services Training as well as First Aid and CPR and White Card Induction Training. These courses are not always scheduled but can be arranged for groups. Keep up to date with our range of courses. With these short programs participants can achieve a part qualification or just a skill needed specifically to get to work. Contact us for more information.

Find out more about our education and skills training: 02 9791 0015

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