National code: BSBTEC301
Design and produce business documents
About this course
This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications.
The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
Subjects you will be studying.
Select and prepare resources
1.1 Select and use technology and software applications to produce required business documents
1.2 Select layout and style of publication according to information and organisational requirements
1.3 Use basic design principles and ensure document design is consistent with organisational requirements
1.4 Discuss and clarify format and style with required stakeholder
Design document
2.1 Identify, open and create files according to task and organisational requirements
2.2 Design document and ensure efficient entry of information
2.3 Use a range of functions to ensure consistency of design and layout
Produce document
3.1 Complete document production according to organisational policies, procedures and requirements
3.2 Check document produced to ensure it meets task requirements for style and layout
3.3 Store document appropriately and save document
3.4 Use help function to overcome basic difficulties with document design and production, where required
Finalise document
4.1 Proofread document for readability, accuracy and consistency of language, style and layout prior to final output
4.2 Modify document according to task requirements
4.3 Name and store document in accordance with organisational requirements and exit application
4.4 Present document according to task requirements
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
The following skills and knowledge will be achived as a result of completing this training program:
- comply with organisational policies and procedures for producing business documents
- adhere to task requirements when producing documents including:
- applying basic design principles
- applying consistent formatting
- using appropriate styles
- using correct layouts
- proofreading
- use required data storage options
- technology required to produce document
- key functions and features of contemporary computer applications
- organisational policies and procedures
- organisational requirements for document design, including style guide.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00 payable upon approval into training course
National code: BSBTEC202
Use digital technologies to communicate in a work environment
About this course
This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. These methods may include email, instant messaging and other similar platforms.
The unit applies to those who use digital technology to communicate with relevant stakeholders. This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.
Subjects you will be studying.
1. Identify purpose and methods of digital communication
- Identify purpose for communication, intended audience and content of proposed communication
- Identify available digital communication applications by accessing relevant sources of information and clarify with relevant personnel, where required
- Select most appropriate application for communication according to available resources and relevant organisational policies and procedures
2. Implement procedures to send and receive digital communications
- Access application for sending and receiving digital communications according to organisational policies and procedures
- Create outgoing digital communication, check for accuracy and ensure that any required attachments are included according to application requirements and organisational policies and procedures
- Identify urgent, confidential, personal, suspicious or dangerous digital communication and take appropriate action, clarify with relevant stakeholder, where required
- Access and identify most appropriate action in response to incoming digital communications, according to organisational policies and procedures
3. Assist with managing digital communications
- Follow established security levels and filters for incoming digital communications according to organisational policies and procedures
- Assist relevant personnel to create plan for monitoring and maintaining digital communications across multiple applications according to organisational policies and procedures
- Store digital communications and attachments according to organisational policies and procedures
- Archive or permanently delete digital communications according to organisational policies and procedures
- Create methods for communicating electronically with targeted groups of stakeholders as relevant to organisation
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
The following skills and knowledge will be achived as a result of completing this training program:
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- on four occasions send digital communications
- on four occasions receive and process digital communications.
In the course of the above, the candidate must:
- follow organisational and technology provider requirements when communicating electronically across multiple digital applications, including in relation to security of communications
- follow organisational policy and procedures when managing all aspects of digital communication, including by storing, filing, archiving, and deleting inbound communications
- communicate electronically with targeted groups of colleagues, clients or similar as relevant to organisation.
- Knowledge Evidence
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$250.00 payable upon approval into training course
National code: BSBWHS311
Assist with maintaining workplace safety
About this course
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.
Subjects you will be studying.
1. Assist with incorporating WHS policies and procedures into work team process
1.1 Identify health and safety requirements of work team according to applicable WHS laws
1.2 Assist with explaining organisational WHS policies, procedures, programs and legislative requirements to required personnel
1.3 Assist with explaining hazard identification and risk assessment outcomes to required personnel
2. Contribute to consultative arrangements for managing WHS
2.1 Assist with implementing consultative processes designed to engage work team in managing WHS
2.2 Respond to WHS issues in a timely manner and according to organisational policies and procedures for issue resolution
2.3 Encourage others to participate in arrangements for managing WHS
2.4 Assist in engaging with required personnel to identify and implement improvements in response to WHS feedback
3. Contribute to organisational procedures for providing WHS training
3.1 Identify WHS training needs of the work team and report to relevant stakeholders
3.2 Identify strategies and opportunities for developing work team’s WHS competence and report to relevant stakeholders
3.3 Provide assistance to work team members to support the effective development of their WHS competence
4. Participate in identifying hazards, and assessing and controlling risks for the work area
4.1 Identify hazards in the work area and report to relevant stakeholders according to organisational policies and procedures, and WHS legislative requirements
4.2 Assist with implementing processes designed to control risks using the hierarchy of control measures according to organisational procedures and WHS legislative requirements
4.3 Identify and document inadequacies in existing risk control measures according to organisational policies and procedures, the hierarchy of control measures and WHS legislative requirements
4.4 Report inadequacies in existing risk control measures to relevant stakeholders
4.5 Complete and maintain WHS incident records in the work area according to organisational procedures and WHS legislative requirements
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
The following skills and knowledge will be achived as a result of completing this training program:
- assist with implementing and monitoring at least three different organisational work health and safety (WHS) policies or procedures into a work team’s processes.
During the above, the candidate must:
- assist with implementing and monitoring consultation about each policy or procedure according to legislative and organisational requirements
- identify opportunities to encourage work team to contribute to implementing improvements to each policy or procedure based on feedback received through consultation
- complete WHS documentation
The candidate must demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit. This includes knowledge of:
- characteristics and composition of the work team
- procedures related to the following:
- identifying hazards
- assessing and controlling risks to health and safety, including the hierarchy of control measures
- organisational WHS policies and procedures, including those relating to:
- risk management
- fire
- emergencies
- evacuation
- incident investigation
- reporting
- relevant legislation, regulations and codes of practice from all levels of government that impact on business operations, including those relating to:
- WHS and environmental issues
- equal opportunity
- industrial relations
- anti-discrimination
- WHS aspects of other organisational systems and procedures.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00 payable upon approval into training course
National code: BSBSUS211
Participate in sustainable work practices
About this course
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.
Subjects you will be studying.
1. Measure sustainable work practices
1.1 Identify sustainable work practices in own work role
1.2 Measure current usage of resources in own work role
1.3 Record and file resource usage documents
1.4 Identify resource inefficiencies from gathered information
2. Support sustainable work practices
2.1 Identify and comply with workplace sustainability procedures
2.2 Identify workplace environmental hazards according to environmental regulations and standards
2.3 Report any breaches and potential breaches to organisational personnel
3. Seek opportunities to improve sustainable work practices
3.1 Identify areas of improvement to work practices in own work area
3.2 Consult with colleagues and management to assess potential to improve sustainability of identified work practices
3.3 Make suggestions for improvements to workplace practices in own work area
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- participate in at least three sustainable work practices.
- In the course of the above, the candidate must:
- identify benefits of sustainable work practices and areas of improvement for sustainable practices in the workplace
- identify and apply sustainability legislation and organisational sustainability policies and procedures
- participate in and support discussions for improved resource efficiency processes
- identify, measure and document usage of resources
- collaborate with team members to develop suggestions for improving workplace sustainability practices.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- environmental and resource hazards and risks
- Australian and international standards for corporate social sustainability
- sustainability regulations and codes of practice applicable to own role
- organisational sustainability policies and procedures
- reporting channels and procedures to report breaches and potential issues
- advantages of sustainable practices in the workplace.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$250.00 payable upon approval into training course
National code: BSBTEC201
Use business software applications
About this course
This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.
Subjects you will be studying.
1. Select and prepare to use technology
1.1 Identify task purpose, audience, format and presentation requirements, and clarify with relevant personnel, where required
1.2 Select relevant technology and software applications to achieve requirements of the task
1.3 Adjust workspace, furniture and equipment to suit own ergonomic requirements
2. Input and process information or data
2.1 Identify and open application, according to task and organisational requirements
2.2 Enter information or data into application according to organisational requirements
2.3 Ensure information or data is checked and amended according to organisational and task requirements
2.4 Format information or data using appropriate application functions according to organisational and task requirements
2.5 Use relevant help functions to overcome simple issues
3. Finalise and store document
3.1 Review and edit final information or data, and prepare for storage in accordance with organisational and task requirements
3.2 Name and store document and exit application
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- select and use at least three business software applications on two occasions each.
- In the course of the above, the candidate must:
- select and use technology safely and according to organisational requirements
- identify and address faults according to requirements.
- Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
key features of:
- organisation’s work health and safety requirements relevant to own role
- organisation’s requirements for file naming and storage
- applications used for organising electronic information and data.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
You may wish to complete the unit faster than the recommended timeframe which is possible with the submission of the required competency evidence.
Price per individual units
$250.00 payable upon approval into training course
National code: BSBTEC302
Design and produce spreadsheets
About this course
This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.
Subjects you will be studying.
1. Select and prepare resources
1.1 Identify task purpose and audience
1.2 Identify task requirements according to data entry, storage, output, timeline and presentation format
1.3 Select most appropriate application to produce spreadsheet, according to available resources and organisational policies and procedures
2. Plan spreadsheet design
2.1 Design spreadsheet design to suit purpose, audience and information requirements of task
2.2 Confirm spreadsheet is designed to enhance readability and appearance, and is in accordance with organisational and task requirements
2.3 Use available application functions and confirm consistency of design and layout, adhering to organisational and task requirements
3. Create spreadsheet
3.1 Enter data, check and amend to maintain consistency of design and layout, in accordance with organisational and task requirements
3.2 Format spreadsheet using application functions, according to organisational policies and procedures and presentation requirements
3.3 Consult with relevant stakeholders and confirm formulae are tested and output meets task requirements
3.4 Use required help functions and action issues as required
4. Produce charts
4.1 Select chart type and design that offers analysis of numerical data, and meets organisational and task requirements
4.2 Create charts using required data range in spreadsheet
4.3 Modify chart type and layout using formatting features, adhering to organisational and task requirements
5. Finalise and present spreadsheets
5.1 Review and edit final spreadsheet and accompanying charts, and prepare for delivery according to task requirements
5.2 Deliver document to required stakeholders according to organisational requirements, policies and procedures
5.3 Name and store spreadsheet according to organisational requirements and exit application safely
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- plan, design, produce and finalise a spreadsheet on at least four occasions.
In the course of the above, the candidate must:
- produce spreadsheet documents that align to document purpose and appropriate to target audience
- design spreadsheets using:
- formulas and functions with:
- addition, subtraction, division, multiplication
- brackets
- design spreadsheets that address a range of data and organisational requirements
- use software functions to create spreadsheets that adhere to organisational requirements relating to style and presentation
- use relevant help functions to rectify document issues
- produce spreadsheet document in appropriate format for review, including ability to create and modify intermediate-level charts that analyse the dataset.
- Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- key elements of formatting of spreadsheets appropriate to workplace documents, including the ability to calculate:
- sum totals
- averages
- counts of values
- key features of spreadsheet applications, both cloud-based and non-cloud based
- key features of organisational guidelines on spreadsheet design and use
- organisational requirements for ergonomics, work periods and breaks, and sustainability in relation to spreadsheet production.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 6 weeks (60Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
You may wish to complete the unit faster than the recommended timeframe which is possible with the submission of the required competency evidence.
Price per individual units
$350.00 payable upon approval into training course
National code: BSBWRT311
Write simple documents
About this course
This unit describes the skills and knowledge required to plan, draft and finalise a simple document.
The unit applies to individuals who administer a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of simple documents.
Subjects you will be studying.
1. Plan simple document
1.1 Determine audience, purpose and requirements for document according to organisation policies and procedures
1.2 Determine required format, style and structure for document
1.3 Establish method of communication
1.4 Establish key points for inclusion
2. Draft simple document
2.1 Develop draft document to communicate key points according to purpose and requirements for document
2.2 Check that draft meets document purposes and requirements
2.3 Obtain and include additional required information
3. Finalise simple document
3.1 Ensure draft is proofread, where appropriate, by supervisor or colleague
3.2 Make and proofread necessary changes
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- plan, draft and finalise three different simple documents that accurately convey the required basic information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
- Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- processes for checking:
- basic readability, grammar, spelling, sentence and paragraph sequencing and structure, and punctuation
- suitability of document for audience, purpose, and format
- organisational policies and procedures relating to written communication
- written communication methods, including:
- general emails
- procedures
- business letters
- meeting agendas
- different formats, styles and structures for documents.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00payable upon approval into training course
National code: BSBWHS332X
Apply infection prevention and control procedures to own work activities
About this course
This unit describes the skills and knowledge required to undertake work activities in compliance with organisational procedures that prevent and control infection. It involves implementing standard and transmission-based precautions, identifying infection hazards, and assessing and responding to infection risks.
The unit applies to all workers required to undertake their activities in compliance with the infection prevention and control procedures in place in their workplace.
Subjects you will be studying.
1. Prepare to undertake work activities in a manner that supports infection prevention and control
1.1 Identify job requirements
1.2 Identify organisational infection prevention and control procedures relating to identified job requirements
1.3 Identify infection hazards associated with work activities and environment and assess the risk according to organisational procedures
1.4 Identify and implement infection prevention and control measures relating to identified hazards within scope of own role and responsibilities and according to organisational procedures
2. Undertake work activities in a manner that supports infection prevention and control
2.1 Use resources and equipment according to organisational infection prevention and control procedures and manufacturer specifications
2.2 Clean and maintain own work area according to organisational infection prevention and control procedures
2.3 Respond to infection prevention and control hazards and non-compliance arising in the course of activities, within scope of own role or escalate to required personnel
2.4 Respond to exposure to infection of self or others according to organisational procedures and within required timeframes
3. Finalise work activities according to organisational infection prevention and control requirements
3.1 Maintain and store resources and equipment used in the course of own activities according to organisational infection prevention and control procedures and manufacturer specifications
3.2 Dispose of waste and confine contaminated resources or equipment according to organisational infection prevention and control procedures
3.3 Complete incident reports and convey to required personnel according to organisational procedures
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- apply organisational infection prevention and control procedures to own work activities on at least three different occasions
- identify at least two different infection hazards, assess the risk they pose, and respond to each within scope of own role and responsibilities and according to organisational infection prevention and control procedures.
In the course of the above, the candidate must:
- demonstrate the use of required precautions and control measures, as required for own work activities
- confine at least one resource or piece of equipment that is suspected of being contaminated, according to organisational infection prevention and control procedures
- dispose of waste according to organisational infection prevention and control procedures.
- Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- nature and types of infection-related hazards in own work environment
- chain of infection:
- source of infectious agent
- mode of transmission
- susceptible host and factors that increase susceptibility
- key modes of disease transmission – contact, airborne and droplet:
- paths of transmission, including direct contact, aerosols and penetrating injuries
- risk of acquisition
- sources of infecting microorganisms, including persons who are carriers, in the incubation phase of the disease or those who are acutely ill
- precautions and control measures for infection hazards associated with own role and work activities, including standard and transmission-based precautions:
- required personal health and hygiene, including:
- checking and reporting indicators of own ill health
- respiratory hygiene and cough etiquette
- hand hygiene: procedures for hand washing and hand rubbing; and situations requiring the use of soap and water or alcohol-based hand rub
- guidelines on maintaining fingernails and intact skin
- guidelines on wearing jewellery and watches
- social distancing measures
- organisational procedures relating to own role and work activities, including for:
- identifying hazards associated with own work activities and workplace environment, including infection-related hazards
- assessing risks associated with identified hazards, including determining the likelihood and severity of harm
- reporting hazards that put self and others at risk, including infection hazards
- identifying, sourcing and checking the serviceability of PPE required in own role and work activities:
- eye protection: protective glasses or goggles
- gloves
- masks or face shields
- protective clothing and footwear
- completing incident reports
- organisational infection prevention and control procedures relating to own role, work activities and physical environment, including for:
- escalating hazard prevention and control matters outside scope of own role
- handling, transporting, reprocessing or processing resources and equipment used in the course of own work activities in a manner that:
- prevents skin and mucous membrane exposure, contamination and transfer of pathogens
- limits contamination of resources and equipment
- controls the spread of infection
- handling and disposing of waste relating to own work activities, including contaminated waste
- environmental cleaning of own work area, including cleaning and disinfecting surfaces: procedures and specified schedules
- confining contaminated resources and equipment to designated areas
- confining workplace records and materials to clean areas
- responding to exposure to infection of self or others, including to body fluids
- infection prevention and control protocols required by own work activities:
- placing appropriate signs when and where appropriate
- removing spills
- separating and maintaining clean and contaminated areas
- manufacturer specifications relating to resources and equipment used and maintained in the course of own work activities.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00payable upon approval into training course
National code: BSBCRT311
Apply critical thinking skills in a team environment
About this course
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.
Subjects you will be studying.
1. Prepare to address workplace problem
1.1 Identify and select workplace problem to address within scope of job role of team members
1.2 Identify organisational and legislative frameworks applicable to selected problem
1.3 Develop questions to identify key issues and challenges of selected problem
1.4 Consult key stakeholders using questions to gather information on selected problem
2. Evaluate solutions for workplace problem
2.1 Identify a range of critical thinking techniques to generate solutions to selected problem
2.2 Develop solutions using knowledge and experience of team members
2.3 Explain development process for individual solutions generated to team members
2.4 Apply agreed criteria for selecting most suitable option in consultation with team members
2.5 Critically evaluate solutions generated and select solution to be implemented
3. Finalise and review solution development process
3.1 Present solution to relevant stakeholders with explanation of critical thinking processes involved
3.2 Respond to challenges and questions from stakeholders
3.3 Evaluate critical thinking processes with team members and using feedback received
3.4 Identify critical thinking learnings to apply to individual and team situations
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- generate and present solutions to a workplace problem on at least two occasions.
In the course of the above, the candidate must:
- identify and analyse workplace problems as part of a team
- develop questions on key challenges of a chosen problem
- consult relevant stakeholders to gather information on workplace problem
- use a range of creative thinking techniques as part of a team to generate ideas or responses to questions or issues
- use critical thinking processes to develop relevant questions and criteria for identified workplace issue
- present to relevant stakeholders and respond to answers
- assess feedback to identify key personal and team learnings.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- organisational and legislative frameworks
- advantages of different perspectives when asking questions
- critical thinking techniques
- applicable criteria to assess potential solutions to workplace issue
- boundaries to be considered when generating ideas and responses
- methods to develop individual critical and creative thinking skills.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00payable upon approval into training course
National code: BSBTEC303
Create electronic presentations
About this course
This unit describes the skills and knowledge required to design and produce electronic presentations using various applications and platforms.
The unit applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.
Subjects you will be studying.
1. Prepare to create presentation
1.1 Organise personal work environment according to ergonomic requirements
1.2 Identify purpose, audience and mode of presentation in consultation with content author or relevant stakeholder
1.3 Identify organisational and task requirements
1.4 Select required application to produce presentation, according to available resources and organisational policies and procedures
2. Create presentation
2.1 Plan presentation, notes and handouts according to organisational and task requirements and image and style requirements
2.2 Use application functions for consistency of design and layout
2.3 Balance presentation features for visual impact and emphasis
2.4 Use application features and customise presentation as required
2.5 Prepare presentation according to organisational requirements
2.6 Use relevant help functions to overcome issues relating to presentation creation, where required
3. Finalise presentation
3.1 Check presentation for spelling and consistency in presentation features and style, according to task requirements
3.2 Prepare presentation materials for delivery according to presenter or audience requirements
3.3 Name and store presentation appropriately, according to organisational requirements and exit application
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- on three occasions prepare, create and finalise an electronic presentation.
- In the course of the above, the candidate must:
- follow relevant ergonomic requirements and organisational policies and procedures
- adhere to task requirements and organisational policies and procedures relating to:
- following designated timelines
- consistency of design and layout
- editing and style requirements
- use relevant help functions to rectify presentation issues
- produce presentation in appropriate format
- store presentation in accordance with organisation policies and procedures relating to data security.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- design features and their effect on the readability and appearance of electronic presentations
- key functions of relevant applications for producing electronic presentations
- organisational requirements for ergonomics
- key features of organisational style and presentation guide.
What can I do after I finish this course?
This unit can form part of the Certificate III in Business (BSB30120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 4 weeks (50 Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$350.00payable upon approval into training course
National code: BSBTEC402
Design and produce complex spreadsheets
About this course
This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.
The unit applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work role
Subjects you will be studying.
1. Prepare and plan to develop spreadsheet
1.1 Organise personal work environment in accordance with ergonomic requirements
1.2 Analyse task and determine specifications for spreadsheets
1.3 Identify requirements of data entry, storage, output, reporting and presentation requirements
1.4 Apply work organisation strategies and energy and resource conservation techniques
2. Develop a linked spreadsheet solution
2.1 Use spreadsheet design software functions and formulae to meet identified requirements
2.2 Link spreadsheets according to software procedures
2.3 Format cells and use data attributes assigned with cell references, according to task requirements
2.4 Test formulae to confirm output meets task requirements
3. Automate and standardise spreadsheet operation
3.1 Evaluate and identify tasks requiring automation
3.2 Create, use and edit macros to fulfil requirements of task and automate spreadsheet operation
3.3 Develop, edit and use templates and ensure consistency of design and layout according to task requirements
4. Use spreadsheets
4.1 Enter, check and amend data according to organisational and task requirements
4.2 Import and export data between compatible spreadsheets and adjust documents, according to software and organisational procedures
4.3 Use help function to overcome problems with spreadsheet design and production
4.4 Preview, adjust and prepare spreadsheet in accordance with organisational and task requirements
5. Represent numerical data in graphic form and store spreadsheet
5.1 Determine style of graph to meet specified requirements and manipulate spreadsheet data, where required
5.2 Create graphs with labels and titles from numerical data contained in a spreadsheet file
5.3 Name and store spreadsheet in accordance with organisational requirements and exit application
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- on at least two occasions, prepare, develop, and use a complex spreadsheet.
- In the course of the above, the candidate must:
- follow organisational and safe work practices
- adhere to organisational requirements for:
- ensuring consistency of style, design and layout
- saving and publishing documents within designated timelines
- naming and storing documents
- adhere to identified or task requirements when producing documents including:
- editing macros and automating some tasks
- using appropriate templates
- creating graphs to represent data
- resolve issues by referring to user documentation and online help
- use appropriate data storage options.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- advanced functions of spreadsheet software applications
- key aspects of formatting and design on presentation and readability of data
- organisational requirements for ergonomics, work periods and breaks, and conservation techniques
- key aspects of organisational policies and procedures
- key methods to test formulae.
What can I do after I finish this course?
This unit can form part of the Certificate IV in Business (BSB40120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 6 weeks (60Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$385.00 payable upon approval into training course
National code: BSBWRT411
Write complex documents
About this course
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.
Subjects you will be studying.
1. Plan complex document
1.1 Determine audience, purpose and requirements of document according to organisation policies and procedures
1.2 Determine required format, style and structure for document
1.3 Establish method of communication
1.4 Develop content overview of document
1.5 Determine categories and logical sequence of information according to proposed structure, content and document requirements
2. Draft complex document
2.1 Confirm information is cohesive and satisfies document purpose and requirements
2.2 Develop draft document to communicate data, information and knowledge according to organisational policies and procedures
2.3 Identify gaps in required data, information and knowledge, and collect additional material from relevant sources, if required
2.4 Draft text according to document purposes and requirements
3. Finalise complex document
3.1 Review draft text and confirm document purpose and requirements are met
3.2 Check grammar, spelling and style for accuracy and punctuation
3.3 Confirm draft text is approved by relevant organisation personnel
3.4 Review and incorporate any amendments in final copy
3.5 Apply basic design elements for document appropriate to audience and purpose
3.6 Check document and confirm all requirements are met
Is this course right for me?
This is an online self paced course in order to complete this course you must have access to:
- Relevent language literacy and numeracy skills
- Complete an LLN assessment prior to commencing the course
- A computer or laptop or device with internet and wifi connection
- Email to communicate with trainers and assessors
- relevant software applications
- A quiet place to complete the activities
What you will achieve
Participants that meet the competency requirments will achieve a Nationally recognised Statement of Attainment for this unit.
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.
- In the course of the above, the candidate must:
- review and analyse a range of information sources
- use business technology to apply formatting and incorporate graphics
- apply organisation style guide/house style.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- organisation style guide/house style
- format and its impact on readability, cohesion and appearance of document
- categories and logical sequences of information
- rules and conventions for written English
- key features of word processing software
- key features of written communication methods, including:
- general emails
- procedures
- business letters
- meeting agendas
- organisational policies and procedures relating to written communication
- process for checking:
- suitability of document for audience, purpose, format, and structure
- grammar, spelling and style for accuracy and punctuation
- key text elements including basic design elements.
What can I do after I finish this course?
This unit can form part of the Certificate IV in Business (BSB40120). Participants can seek to enroll into the full qualification or go ahead and complete other units to increase their skill set.
How long should it take me to complete this course?
This is an online self paced learning program, undertake through a student learning portal (Moodle) with trainer virtual assistance. It is best for participants who can managed their own learning and want to work at their own pace.
This is a single unit course and should not take you longer than 6 weeks (60Hours), however your enrolment will be active for 6 months from date of enrolment. This will allow you to work at your own pace and take your time to practice and complete the tasks with no added pressure.
Price per individual units
$385.00 payable upon approval into training course
For education and training courses in Bankstown, contact the team at BEST Training today and find out more about the range of courses that we offer.
EDUCATION AND TRAINING SERVICES
Bankstown Education and Skills Training first opened our doors in the year 2000. Since then, we have helped students develop critical learning and skills. In today’s workplace, all employees need to be up-to-date with their skills, especially as we move towards a digital environment - so if your computer skills are not up to date, neither are you. Get the skills needed to help further your career and enhance your career prospects today!
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NSW 2200
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